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The claims department at HWA is a joke. Our A/C has been broken for 3 weeks now and every time I call I get someone else who immediately puts me on hold then tells me the same thing, the previous person told me and everyone of them has said, "I’ll follow up with a phone call or email to keep you posted". Do you know I haven’t received NOT 1 call or email. but hey they did say once again today, "Purchasing is trying to find the part. " I ask, "How long can this take, and let me speak to your supervisor. " so I spoke to someone who said she was a supervisor said I could call and talk directly to her so we can get this matter resolved.

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They continuously give us the runaround that the unit has been ordered, but cannot provide an order number. They will not allow us to speak to a manager, because managers are always busy on conference calls. We are told that purchasing has to approve our order, but we cannot speak to anyone in purchasing. It's a shady operation that has no problem taking our premium but has yet to fulfill their end of the deal. When you purchase a home, even a home that isn't new, there is a very good chance that you will be offered a home warranty. The seller may offer to purchase one on your behalf to provide peace of mind that any component of the home that fails can be fixed affordably. If not, you will likely receive numerous mail solicitations to purchase a home warranty once the sale closes. A home warranty may sound like a great form of financial protection against expensive, unforeseen home repairs. But is it really the safety net homeowners expect?For more, see: How to Buy Your First Home: A Step by Step TutorialA home warranty costs a few hundred dollars a year, paid up front or in installments, if the warranty company offers a payment plan. The plan's cost varies depending on the property type e. g.

 

Blandit Etiam

Some of the services that Home Warranty of America offered like the pool equipment were a little bit more cost effective than the other companies. And signing up for the service was fast, simple, and easy. I did everything online and I've had to call just to make sure they were getting the information. I've submitted several claims and doing it online has been fast and easy. Their online site is very user friendly. The quality of service has been excellent so far and as far as them finding the subcontractors and contractors, it has been so ideal. I love it. Having Home Warranty of America is definitely worth it. 3 weeks ago, I called the claims dept. I explained the situation and asked to verify that the issue would be covered. I was told yes.